Question 1

Do you charge a call-out fee?

Accepted Answer

No, we do not charge a call-out fee. We have developed our services to ensure we offer customers only the best solutions at affordable prices.

Question 2

I’ve got a water leak – what should I do?

Accepted Answer

Try to minimise the risk of damage to your property as much as possible. It is advisable to turn off your main water supply at the stopcock, and then contact Bromley Plumbers ltd to arrange a quick and fast repair of the leak.

Question 3

What times are your available?

Accepted Answer

We operate 24/7 Emergency Services across Bromley, Chislehurst, Orpington, Beckenham London, and surrounding areas. Feel free to get in touch anytime with Bromley Plumbers ltd

Question 4

How does the service work?

Accepted Answer

You can book a job by submitting the quote request form on our contact page. Or you can call us on 07903649294. Once you’re booked in, you'll have a dedicated expert from our team to assist you and look after your job. Prices are agreed upon upfront. If you're not satisfied with the work, things will either be put right for you or you won't get charged for the service.

Question 5

What jobs does Bromley Plumbers Ltd cover?

Accepted Answer

You can choose from a comprehensive range of trades. Most aspects of property maintenance can be easily handled, in and around your home or office. Our list of trades includes plumbing & heating, electrics, drainage, carpentry, decorating, and more.

Question 6

Why should I choose Bromley Plumbers?

Accepted Answer

We have over 20 years of experience and outstanding ratings on major platforms. This is then combined with a transparent, personal, and fully accountable approach to give you a property care experience that is second to none.

We're so confident in our model that we are committed to a comprehensive hassle-free promise, which explains exactly what you should expect from us every step of the way. In our eyes, this is the right thing to do for your peace of mind.

Checkatrade, TrustedTraders, Licensed and approved.

Question 7

When should I pay for the work?

Accepted Answer

As standard, payment is due on completion of the work. For longer duration jobs or to cover the cost of parts that may need to be purchased midway through a job, a deposit or stage payment may be requested.

Question 8

How can I pay?

Accepted Answer

We accept major cards payments. When it's time to pay, you will be sent a payment request via email, which will link you to our online payment system. This usually happens after the job (sent along with the job report) and occasionally during the job for interim payments and deposits. Most Visa and Mastercard credit and debit cards are accepted and we're also happy for you to pay via BACS.

Question 9

Can I get a VAT receipt?

Accepted Answer

Yes, Bromley Plumbers Ltd is a VAT registered company and all amounts received include VAT. Our system usually sends out the VAT invoice on completion of the job but, if you have not received yours, or have any special requirements, please get in touch with us.

Question 10

Do you offer company accounts?

Accepted Answer

Yes, company accounts are offered to established landlords, property managers, and letting agencies. Please let us know if you would like to be considered for payment terms.

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Address

61 Chatham Avenue,
Bromley, Kent BR2 7QB

Phone

0208 050 2707

Mail

info@bromleyplumbersltd.co.uk

Hours

Mon to Fri: 8am - 8pm
Sat: 8am - 12pm
Sunday: Closed
24/7 for emergency call out

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